We want to make sure our cancellation policy is crystal clear for our valued guests. Here's how it works:

• Full Refund: If you need to cancel your booking, you'll receive a full refund, but there are a couple of conditions. Your cancellation must occur within 48 hours of booking, and it should be made at least 14 days before your scheduled check-in date.

• 50% Refund: If your plans change and you need to cancel between 7 and 14 days before your check-in date, you'll receive a 50% refund for all the nights you had reserved.

• No Refund: Unfortunately, if you cancel within 7 days of your check-in date, we won't be able to provide a refund, and you'll be responsible for the full cost of all the nights you booked.

We understand that circumstances can change, and we aim to strike a fair balance between accommodating our guests and ensuring the sustainability of our services. If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we're here to assist you in any way we can.